Payment & Tax Policy
1. Accepted Payment Methods
We currently accept secure payments through PayPal.
Through PayPal, you can pay using your PayPal balance, linked bank account, or major credit/debit cards (Visa, Mastercard, American Express, and Discover).
Your payment is processed immediately upon placing your order to begin the custom artisan crafting process.
2. Future Payment Methods
To continually enhance your shopping experience, we are actively working to expand our checkout options and will introduce more diverse, secure, and flexible payment methods in the near future to better serve our global customers.
3. Payment Security
Your financial security is our priority.
SSL Encryption: Our website is equipped with a Secure Sockets Layer (SSL) certificate. All your data and payment information are encrypted and protected.
No Data Storage: We do not store your credit card information or PayPal login credentials on our servers.
4. Taxes & Customs Duties
All-Inclusive Pricing: Zero hidden fees, the price you see is the price you pay.
At Merovow, we believe in absolute pricing transparency. All listed prices on our website are entirely inclusive of all local sales taxes, VAT, and administrative fees. No additional taxes will be added to your cart at checkout.
Customs Import Duties: 100% covered by Merovow, no extra charges for customers.
For all international deliveries, Merovow operates on a Duties Delivered Paid (DDP) basis. All import duties, customs clearance fees, and local brokerage taxes are fully prepaid and absorbed by us. Our global customers are never responsible for any additional customs charges upon arrival, the final price at checkout is the absolute final price delivered directly to your doorstep.
5. Transaction Currency
All transactions are processed in USD (United States Dollars). If your local currency is different, your bank or PayPal may apply a currency conversion fee according to their current rates.
6. Payment Issues
If your payment is declined or you experience any issues during checkout, please ensure your billing information matches your payment account or contact us at Our Support Email for assistance.
Get in Touch with Merovow
We are here to help! Whether you have a question about our items or need assistance with your order, please feel free to reach out.
Customer Support Email:Â service@merovow.com
Phone Number: +86 18926222636
Business Hours(US & China):
Beijing Time (CST): Mon - Fri, 9:00 AM - 6:00 PM
US Eastern Time (EST/EDT): Mon - Fri, 9:00 PM - 6:00 AM
Response Time:
We strive to respond to all inquiries within 24 business hours. Response times may extend to 48 business hours during weekends, public holidays, or periods of high inquiry volume.
Official Company Name: Yinglun International Trade (Guangzhou) Co., Ltd.
Physical Address: Room 104, Building 14, No. 225 Xichong Main Street, Shiqiao Street, Panyu District, Guangzhou City, Guangdong Province, 511400, China