Privacy Policy

This Privacy Policy describes how merovow (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Information We Collect
To fulfill your custom jewelry order, we collect the following information:

Order Information: Name, billing address, shipping address, email address, and phone number.

Customization Data: Specific text for engravings, school/academy details, and uploaded photos (e.g., for pet jewelry).

Device Information: IP address, browser type, and cookies to improve your shopping experience.

2. How We Use Your Information
We use your information strictly to:

Process and fulfill your custom orders (including 3D rendering and engraving).

Communicate with you regarding order updates or design confirmations.

Screen for potential risk or fraud.

Provide you with marketing communications (only if you have opted in).

3. Sharing Your Personal Information
We share your information only with essential third-party service providers to help us operate:

Shopify: Our e-commerce platform.

PayPal: To process secure payments.

Logistics Partners: To deliver your items (e.g., FedEx, DHL, USPS).

Production Partners: We only share relevant customization details (text/photos) necessary to manufacture your piece.

4. Data Security
The security of your personal data and uploaded media is important to us. We use industry-standard encryption and secure protocols to protect your information during transmission and storage.

5. Your Rights (GDPR & CCPA)
Depending on your location (e.g., Europe or California), you have the right to:

Access the personal information we hold about you.

Request the correction or deletion of your data.

Opt-out of marketing communications at any time.

6. Cookies
We use cookies to enhance site functionality and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the Site.

7. Contact Us
For more information about our privacy practices, or if you would like to exercise your rights, please contact us at [Your Support Email].